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Total North Communications Online Store Policy


Thank you for choosing Total North Communications!

We appreciate your decision to shop with us for all your telecommunications needs. Should you have any dissatisfaction with your purchase, our dedicated team is on hand to assist you. Below, you will find the terms and conditions governing our shipping and returns policies. Should you require further assistance or have any specific inquiries, please do not hesitate to reach out to our customer service team.


Shipping Policy

Please note that we do not offer shipping services across Canada at this time. All orders must be collected in person at our store located at 127 Copper Road, Whitehorse, Yukon.


Return Policy

At Total North Communications, we aim to ensure the highest satisfaction with your purchases. If you are not satisfied with your item, it may be returned under the following conditions:

  • The item must be unused and in the same condition that you received it.

  • It must also be in the original packaging.

  • Returns are only accepted within 30 calendar days of the purchase date.

Upon receiving your return, we will conduct an inspection and inform you of the receipt and status of your return. If your return is approved, we will initiate a refund to your credit card. The credit will be processed according to your card issuer's policies, and it may take some time for your bank to officially post the refund.




Please be advised that all warranties provided are solely those of the manufacturer. Total North Communications does not offer any additional warranties on the products sold.




If you are eligible for a refund, we will process this to your original method of payment once your return is approved. The timing of the credit appearing on your account will depend on your card issuer's policies.


Contact Us

For any questions or concerns about our policies or the products we offer, please contact our customer support team. We are here to ensure that your experience with Total North Communications meets your expectations.


Thank you for choosing Total North Communications for your telecommunications solutions. We look forward to serving you again!

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